Shipping policy

Thank you for shopping with Roksy! We strive to process and ship all orders as quickly as possible.

Processing Time Orders are usually processed within 1–2 business days (excluding weekends and holidays).

Shipping Times

• Domestic Shipping (U.S.): Estimated delivery time is 1–8 business days.
• International Shipping: Estimated delivery time is 7–30 business days, depending on the destination and local customs processing.

Please note that these timeframes are only estimates and not guaranteed. Delivery times may vary due to factors beyond our control, such as weather conditions, customs delays, carrier issues, or holidays.

Once your order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by shipping carriers or customs authorities.

If your package is significantly delayed or appears lost, please contact us at rosy@rokssy.com and we'll do our best to help resolve the issue.

Thank you for your understanding and patience!